Effective Date: January 1, 2025
1. Information We Collect
1.1 Information You Provide
- Account information (name, email, phone number)
- Profile information (bio, skills, portfolio)
- Payment information (processed securely by payment providers)
- Communications (messages, support tickets)
- User-generated content (gigs, reviews, posts)
1.2 Information We Collect Automatically
- Device information (IP address, browser type, operating system)
- Usage data (pages viewed, clicks, search queries)
- Cookies and similar tracking technologies
- Location data (with your permission)
2. How We Use Your Information
We use collected information to:
- Provide and improve our services
- Process transactions and payments
- Communicate with you about your account
- Send marketing communications (with your consent)
- Ensure platform safety and security
- Comply with legal obligations
- Analyze usage patterns and trends
- Personalize your experience
3. Information Sharing
3.1 We Share Information With:
- Other users (as necessary for transactions)
- Service providers (payment processors, hosting, analytics)
- Legal authorities (when required by law)
- Business partners (with your consent)
3.2 We Never:
- Sell your personal information to third parties
- Share sensitive information without encryption
- Use your data for purposes unrelated to our service
4. Data Security
We implement industry-standard security measures including:
- SSL/TLS encryption for data transmission
- Encrypted storage of sensitive information
- Regular security audits and updates
- Limited access to personal information
- Secure data centers with 24/7 monitoring
5. Your Rights and Choices
Access Your Data
Request a copy of your personal information
Update Information
Correct or update your account details
Delete Account
Request deletion of your account and associated data
Opt-Out
Unsubscribe from marketing communications
Data Portability
Receive your data in a machine-readable format
6. Cookies and Tracking
We use cookies and similar technologies for:
- Authentication and security
- Remembering preferences
- Analytics and performance monitoring
- Advertising and remarketing
You can manage cookie preferences through your browser settings.
7. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers.
8. Children's Privacy
Our service is not intended for children under 18. We do not knowingly collect information from children under 18 years of age.
9. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of material changes via email or platform notification.
10. Contact Us
For privacy-related questions or concerns:
Email: privacy@gigsrabbit.com
Data Protection Officer: dpo@gigsrabbit.com