Buyer Guide

Last updated: 3 days ago

Finding the Right Freelancer

Search Tips

  • Use specific keywords for better results
  • Apply filters (price, delivery time, seller level)
  • Browse categories for inspiration
  • Check "Recommended for you" section

Evaluating Sellers

  • Review ratings and read feedback
  • Check portfolio and previous work
  • Verify response time and communication style
  • Look for relevant experience and skills
  • Compare multiple sellers before deciding

Placing an Order

📝 Before Ordering

  • Read the entire gig description
  • Understand what's included and what's not
  • Check delivery timeframe
  • Message seller with questions if needed
  • Prepare all requirements in advance

Order Process

  1. Click "Order Now" or select a package
  2. Provide detailed requirements
  3. Upload reference materials if needed
  4. Set realistic deadlines
  5. Complete secure payment

Working with Sellers

Communication Best Practices

  • Be clear and specific about your needs
  • Respond promptly to seller questions
  • Provide constructive feedback
  • Respect seller's time and expertise
  • Use platform messaging for safety

Managing Revisions

  • Request revisions based on original requirements
  • Be specific about needed changes
  • Understand revision limits in packages
  • Consider additional payment for extra work

After Delivery

Review Process

  1. Review delivered work carefully
  2. Request revisions if needed (within scope)
  3. Accept delivery when satisfied
  4. Leave honest, detailed feedback
  5. Rate the seller fairly

⭐ Rating Guidelines

  • 5 stars: Exceeded expectations
  • 4 stars: Met expectations well
  • 3 stars: Acceptable but room for improvement
  • 2 stars: Below expectations
  • 1 star: Completely unsatisfactory

Buyer Protection

Your Rights

  • Secure payment through escrow
  • Money-back guarantee for non-delivery
  • Dispute resolution support
  • Privacy protection
  • 24/7 customer support

Refund Policy

You may be eligible for a refund if:

  • Order not delivered on time
  • Work doesn't match description
  • Seller cancels the order
  • Quality is unacceptable (after revision attempts)

Tips for Success

  • Build relationships with reliable sellers
  • Save favorite sellers for future projects
  • Consider bulk orders for discounts
  • Plan projects in advance to avoid rush fees
  • Communicate expectations clearly from start
  • Tip excellent sellers to show appreciation

Common Buyer Mistakes

  • Not reading gig descriptions fully
  • Unrealistic expectations for price
  • Poor or unclear communication
  • Requesting work outside original scope
  • Not providing timely feedback
  • Choosing solely based on lowest price